Pros
There are literally no pros. Please take my word for this.
Cons
*The pay is an absolute joke. Do not fool yourself into thinking otherwise. Whoever you are, you can do better and have a more tolerable job. *Benefits are incredibly mediocre. *There is very much an expectation to work overtime. It might as well be a requirement, as you will absolutely never, ever, ever even approach finishing an average workload in just 40 hours a week. Expect cosmically more— especially when your manager repeatedly arbitrarily rejects your liability decision and you have to go back and call the already-very-upset clients. *Outdated, practically unusable systems. *Incredibly stiff, awkward corporate atmosphere and culture. Do not bring a personality of any kind here. It will not fit. *Predates on recent college grads who are a bit desperate and haven't yet learned to have standards. *I worked in the Claims dept for 6 months and had stress nightmares every single night just to wake up to a reality that made the nightmares look like fun and games. All for what was, factoring in unpaid overtime, probably about $15/hr or less. *Nobody deserves this.