Unrealistic and understaffed - Claims Adjuster Allstate Employee Review

1.0
18 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- 100% work from home unless in a very specific job type.

Cons

- Unrealistic work expectations - High turnover leaves lots of upset customers - Antiquated technology for claims handling - New employees are undertrained and unprepared - Low pay and below average benefits - Qualified as exempt so no overtime pay - No bonus unless you’re a VP - Everything you do is tracked as part of work metrics - Jobs are quickly being outsourced to India

Explore other reviews about Allstate

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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