Pros
-A great, tight-knit team -People in other departments are very open to meeting with you if you're interested in changing roles/teams or just want to meet someone new! -some cool benefits like gym/class pass membership, one-time $500 home office set-up, and a monthly mental health and work-from-home stipend. -We have ERGs now
Cons
-Lack of diversity: Most diversity is found at the associate level. There aren't many POC in team lead, manager, or higher leadership role -Hard to grow: there aren't really any growth paths outside of associate -> team lead -> manager. Also, if your team isn't actively hiring, it's pretty likely that you'll have to move teams/departments to advance. -Favoritism: You can have wildly different experiences with the company depending on the department/team you're in. Especially when it comes to visibility within wider company initiatives and support/resources for your daily workload. -Pay: The pay is not livable for NY ($20-$23), but if you're living in another state, it may be nice. It's also hard to get into a salaried role (easier to make horizontal than vertical career moves). There are no bonuses at the Operations Associate level, only merit increases of $0.50 after a performance review.