Does Alma pay their employees well?

According to anonymously submitted Glassdoor reviews, Alma employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alma. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Alma?

29% of Alma employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alma 3.1 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Alma?

Operations Associate (17) , Therapist (11) , Software Engineer (8) , Customer Experience Associate (7) , Manager (7) , CX Associate (6) , Business Development Representative (BDR) (4) , Team Lead (4) , Account Executive (3) , CXA I (3) , Business Development Manager (2) , Client Matching Associate (2) , Clinician (2) , Licensed Marriage and Family Therapist (LMFT) (2) , Operations (2)

What are the pros of working at Alma according to real employee reviews?

"Great people L3 and below" ((in 14 reviews)); "Good benefits" ((in 14 reviews)); "Excellent work life balance" ((in 9 reviews)); "Good coworkers L1" ((in 8 reviews)); "Managers are competent if not brilliant." ((in 4 reviews))

What are the cons of working at Alma according to real employee reviews?

"Leadership is cold, calculated, and deeply out of touch with what it means to support people — both clients and employees." ((in 12 reviews)); "based culture where psychological safety has eroded quickly." ((in 10 reviews)); "Additionally, the company has continued a pattern of annual layoffs, often replacing roles with offshore labor, automation, and AI solutions." ((in 8 reviews)); "The blatant favoritism and promotion of low" ((in 7 reviews)); "Poor management, so mad things harder" ((in 5 reviews))

What are employees saying about Alma redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alma redundancy and their outlook for job security at Alma in 2026.

Alma Reviews

2.8

29% would recommend to a friend

(147 total reviews)

Harry Ritter

33% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (147 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alma has an employee rating of 2.8 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alma employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

147 reviews

3.0

29 Jun 2026

Friendly workplace with struggling engineering culture

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

Good coworkers. Friendly workplace. Decent comp.

Cons

Engineering culture is a mess. Product organization is married to short term gains at the cost of long term sustainability. Ongoing structural problems get ignored rather than addressed. Management is pretty clueless.

2.0

29 Jun 2026

Strong vision but poor senior leadership

Manager

Recommend

CEO approval

Business outlook

Pros

Great work life balance Strong vision

Cons

Poor senior leadership Lack of transparency

1.0

24 Jun 2026

Toxic culture with poor work-life balance and favoritism

Claim operations

Recommend

CEO approval

Business outlook

Pros

A paycheck. I can honestly find no other pros.

Cons

High performers are looked over for promotions and favoritism is what drives the culture. Horrible work/life balance if you are not management due to the metrics they continue to increase with little to no raises. Benefits slowly getting taken away and "perks" are pretty much non-existent or are limited and cumbersome. Overall the culture is horrible. You feel pressured daily to complete metrics that are unreasonable to ensure you never exceed. Raises are .50 and do not even start to cover inflation or your worth. Both your mental and physical health will suffer. If you think that because Alma is a Mental Health company they will care, I can assure you they don't. Even stated in All Hands meeting "This is not a Mental Health company" when an employee mentioned concern for the culture and their Mental Health. "We are a Health-Tech company".

Viewing 1 - 3 of 147 Reviews

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Alma

Alma Reviews

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Friendly workplace with struggling engineering culture

Strong vision but poor senior leadership

Toxic culture with poor work-life balance and favoritism

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