Train wreck - Sales Alteryx Employee Review

1.0
1 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Alteryx Designer (the only product in the stack that works well and was sticky).

Cons

Alteryx’s implosion began on October 5th, 2020 when the founder and CEO was forced out overnight. The rest is a serious of unfortunate events that have permanently ruined the trajectory of the company. - the Mark Anderson / Dean Darwin fiasco (stock price is down 50% since Mark came on) - inconsistent, discombobulated, uninspiring leadership - a product suite that is 5 years behind where it needs to be - 75% of Sales leadership left in H1 2021, as well as 95% of tier 1 sales talent. - the most rigid, inflexible, and frustrating Finance, Legal, and Deal Desk teams in existence. - severely understaffed and under-qualified pre-sales and support teams. The most alarming thing in 2021 was the massive number of large customers divesting from Alteryx and not renewing licenses. This has played a huge part in the net expansion rate, which has fallen each of the last 8 quarters.

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Alteryx Response
4y
Thanks for sharing your feedback from your time here at Alteryx. Given that you spent a few years with us, I can appreciate how the GTM changes that we undertook at the change of this fiscal year meant a measure of disruption for the account executives. While we believe strongly in the strategy we have set in motion to help us build on the company's strong foundation, we've also had some key learnings and takeaways from the past 10 months which we're applying today and will continue to leverage in the quarters and years to come. Our new Chief Revenue Officer having joined us back in May, and she has brought to the team and the company a renewed commitment to clarity, transparency and engagement that our people and our partners both need and deserve. In addition, our new Chief Product Officer and his year have continued to drive forward with the innovation our customers require to drive value in their companies and organizations, all the while partnering with Sales and the support functions to remove friction where and whenever possible. Thanks again for your contributions to Alteryx during your time with us and please keep in touch as both your and our journeys unfold. Some of our favorite new hires we enjoy welcoming to the company are those who served with us before. In the meantime, wishing you health and success! Thanks, David

Explore other reviews about Alteryx

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great healthcare benefits and the legacy product still works

Cons

You won’t find worse leadership, micromanagement, broken processes, and a new ‘vision’ every quarter. Customers have stopped renewing and they are forced to buy features they don’t use or want.

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