Pros
- When we did have an office in Houston we had a wonderful culture, great people; Eventually, they let us all work from home permanently - Remote work was super convenient; I could work from virtually anywhere - Management did a good job of responding right away as needed - Good communication paths between team and leaders - Pay was awesome (although I never received an increase based on my excellent performance)& benefits was great too.
Cons
- For me specifically, I didn't have room for transitioning to a different position as I was the only person in the company who could work my position and who held the knowledge specific to my duties - Once I shared my education with the team as requested, I became expendable and was forced to become a general customer service agent. I was not given the opportunity to build on my vast experience under TC and was eventually given severance and laid off - They wanted me to move to Orlando; I did not wish to relocate. This also led to my departure - Overall a good company to work for, but felt that the fact that I was remote at a time when remote work was not the norm, led to me being treated like an outsider