Nice office, but poor vacation and leave policies - Senior Specialist American Airlines Employee Review

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nice office and sometimes the flight benefits are nice

Cons

horrible vacation policy for a travel company, maternity leave is awful for such a big company, there’s no paternity leave, fully in office with no flexibility, pay isn’t competitive

Explore other reviews about American Airlines

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility Seniority constitutes trip results Travel benefits People I've met and places I've been

Cons

Hours are sporadic On call for several years Away from family

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The individuals you meet and connections.

Cons

Employees deserve leaders who foster trust, transparency, and psychological safety. During my experience, there were instances where concerns that were raised were minimized, dismissed, or reframed in a way that left employees questioning their own experiences and perceptions. This created an environment where speaking up felt risky and eroded trust between employees and leadership. When employees do not feel heard or supported, engagement, morale, and retention inevitably suffer.

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