Great People make a Great Company - Anonymous employee American Airlines Employee Review

5.0
9 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

AA is one of the BEST in the industry. The people know the importance of team-work and are driven toward a the goal of creating the BEST customer experience in the industry. All levels of management with whom I work were absolutely excellent. They really take employee development to heart and pride themselves on those who "move up the ladder". The benefits are top-notch as well.

Cons

None really come to mind

Explore other reviews about American Airlines

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Sharp people, logic oriented, know your stuff

Cons

Analytical people need to speak up

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The individuals you meet and connections.

Cons

Employees deserve leaders who foster trust, transparency, and psychological safety. During my experience, there were instances where concerns that were raised were minimized, dismissed, or reframed in a way that left employees questioning their own experiences and perceptions. This created an environment where speaking up felt risky and eroded trust between employees and leadership. When employees do not feel heard or supported, engagement, morale, and retention inevitably suffer.

See reviews by: Helpful|Rating|Date|All