If you like to be stressed all day... - Senior Customer Service Representative Aon Employee Review

1.0
28 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Used to have good healthcare Onsite cafeteria and Starbucks Vacation time

Cons

Boiler room type atmosphere. Constant stress......overworked. Numbers.....stats are everything which means you miss most breaks and lunch are not the full time you are supposed to get. But they still dock your pay for the full hour for lunch. No work-life balance.

Explore other reviews about Aon

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great program

Cons

Small office but they’re getting a new one soon

2.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Remote. Don’t have to deal with micromanaging directors in person. Clients are great. Time off is generous.

Cons

Pay is not on par with the market even though our specific department sells compensation data. Quotas more than double some years and the commission is no longer commission, it’s a bonus pool. so far i’m making the lowest commission of my career here even though I’m selling far more. Additional bonus is only applicable once you hit quota. Consultants can compete with sales people and offer a lower cost an alternative solution for the client, undercutting sales people AND Aon and are basically immune and we are just told to accept it. Consultants are Never reprimanded. Quotas are also not determined until a few months into the year, every sales person feels like they are moving the goal post. Benefits cost goes up every year. They contribute way less to health benefits than many modern companies.

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