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      Best Western

      Engaged employer

      Best Western reviews

      Not Good (as of late 2025) - Anonymous employee Best Western Employee Review

      2.0
      22 Oct 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The individual contributors and managers here support you. And nearly everyone is just nice to work with. A breath of fresh air.

      Cons

      The Technology Management organization has become a culture of fear and CYA since new leadership has arrived. It can happen sometimes when there is new leadership but I’ve never seen anything like this. Since salaries here are low, people stay because they like their coworkers and we had a great culture of support and positivity. But now good people are leaving, others are being thrown under the bus, and they’ve started layoffs. Do not work here.

      Explore other reviews about Best Western

      5.0
      11 May 2026
      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for!

      Cons

      Great company to work for even though I had change in careers!

      4.0
      31 May 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Corporate employees generally care about their role in the overall success of the individual hotels they serve as well as the guests and the overall reputation of the company

      Cons

      Corporate restructuring has changed the level and quality of corporate support available to successful hotels due to much focus on underperforming locations which further erodes the quality and reputation of the brand

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