Great organisation, flat structure leaves little advancement - Marketing Communications Manager Cengage Employee Review

4.0
8 Jul 2018
Recommend
CEO approval
Business outlook

Pros

-The degree of autonomy in my day-to-day projects. -The variety of work briefs. -Favourable chance of debate in many meetings. -Opportunities for travel. -Training in most recent years. -Ability to change process within my team. -Good humour and caring culture within my team. -First organisation I’ve worked with where all staff know the money/figures and future plans of the business. For a non-sales person this was hugely welcome.

Cons

There is an approach from *some* longer-serving sales-focussed leaders that process and campaign ideas cannot change 'because that's the way we've always done it'. This unwillingness is taught as a bad habit to new starters. It is more than frustration for a Comms team with decades of experience. I have no immediate answer for how the re-educate the business units —simply to keep chipping away. Refresher courses/CPD would have saved team time in the long run.

Explore other reviews about Cengage

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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