A dumpster-fire. - Anonymous employee Cengage Employee Review

1.0
14 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have nothing positive to say.

Cons

- Extreme resistance to working from home, despite most of employees still doing it 2 years on. - Promotions don't exist. - Pay increases don't exist. - Constant carrot-dangling for better opportunities, but nothing is ever delivered or guaranteed in writing. Saying yes means more work with no reward. - At least 30 people have resigned this year alone. Retention-rate is abysmal.

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Cengage Response
4y
Thank you for taking the time to leave this review. As a company, Cengage Group will remain virtual-first except for operationally essential employees, and I encourage you to speak with your manager and HR business partner to discuss the best solution for yourself and your team. Regarding career advancement, employee growth and development is a priority for Cengage Group – we’ve expanded our programs over the past year and continue to invest in this area. We recognize that we are not perfect, but we value our employees and are continuing to advance our internal mobility efforts – year-to-date, we have had over 10% of our workforce receive an in-line promotion and have also had 200+ employees find additional lateral and upward advancement via openly posted roles. While the education industry is one of constant change, our voluntary turnover rate over the past five years has consistently remained in line or below that of the wider industry. Best, Michael Hansen, CEO

Explore other reviews about Cengage

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

8
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