Challenging but Fair - Field Sales Account Executive Cengage Employee Review

4.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Challenging and High Expectations but Fair. Will train you to be good in your position

Cons

The High Expectations can be stressful at times. Especially when dealing with customers with their own subjectiveness and biases. But don't let these cons be a deterrent to seeking employment with Cengage.

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Cengage Response
3y
Thank you for taking the time to leave a review. I am pleased to hear that you feel you have received proper training for your role and that you find your work challenging. Appreciate your thoughtful approach to customer interactions and recognize this can sometimes be stressful to navigate. That said, I encourage you to speak with your manager and team to discuss opportunities, challenges and prioritization to help you achieve work-life balance. Best, Michael Hansen, CEO

Explore other reviews about Cengage

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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