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      Cengage

      Engaged employer

      Cengage reviews

      Things are changing here - Account Manager Cengage Employee Review

      3.0
      30 Oct 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work and people. Lots of opportunity to share and bond with coworkers. Good products, forward looking leadership. A true desire to be a profitable, relevant, and healthy company.

      Cons

      Culture is becoming a little more secretive. Not as much communication from the ET. Using "initiative" and "change" and "project" language to soften what is really meant (layoffs). I think most of us knew this was corporate speak when it started a few months ago, but it's still sad to see.

      avatar
      Cengage Response
      2y
      Thank you for taking the time to leave a review. I am happy to hear that you find your work interesting and that you enjoy your co-workers. As we navigate changes to improve efficiency within our business, our goal is to lead with transparency and create opportunities for open dialogue, whether through business unit town halls or monthly company-wide First Friday meetings. I appreciate the feedback as we continue to evolve our approach, and if you have any further feedback or suggestions on how we can improve communications, please feel free to reach out. Best, Michael Hansen, CEO

      Explore other reviews about Cengage

      3.0
      4 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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