* Typical Investors Who Want to Make a Quick Profit - Got new investors in 2023 that are taking big cost cutting measures to get a return on their investment. This is leading to painful decisions that will leave the company leaner, but in questionable long-term strategic position and is tanking morale.
* Constants Re-orgs - This company has never gone more than 12-18 months without a major re-org. With re-orgs comes layoffs, and layoffs are rarely performance based and more about being in the wrong place at the wrong time. Sometimes the changes are hard and for the better. Often, they aren't well thought through at all, and just lead to new problems and another re-org.
* Challenging Market Dynamics - The majority of Cengage's revenue comes from a shrinking market. There are challenging financial headwinds ahead.
* Lack of Customer or Strategic Focus - The exec team is filled with numbers and ops people and lacks a true product or strategy visionary. Unsurprisingly, the company over time, has become less customer focused and doesn't have a north star.
* Too many internal promotions - There are many who have risen the ranks by simply being nice people who have been average at their jobs for quite some time. No one in leadership is incompetent, but there are some in leadership positions who are in over their head.
* Slow Paced - Some teams work faster than others, but generally if you are looking for a fast-paced environment, this isn't it.
* Technology Limitatations - This company seems to have finally come around to admitting what many have known for quite awhile - they are a content provider, not a tech company. If you are looking to work on cutting edge tech, this isn't the place for you.
* Personal Growth - If you want to work at publishers for most of your career, you'll learn a lot here. But if you want to become an expert in product, marketing, or tech, a lot of the skills you will gain here are not transferrable to other non-publishers. And many of the leaders here you will only learn so much from. For that reason, I regret staying at Cengage as long as I did and feel this company stunted my personal growth.