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      Certas Energy

      Part of DCC

      Engaged employer

      Certas Energy reviews

      Mixed bag - Customer Service Representative Certas Energy Employee Review

      3.0
      26 Jan 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work like balance Competitive pay Company benefits Friendly colleagues

      Cons

      Poor leadership Lack of communication Poor customer service No customer transparency No support Equal opportunities isn't a thing here, jobs are created and renamed to give certain people a foot up.

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      Certas Energy Response
      4mo
      Thank you for taking the time to leave a review, we would be keen to speak to you about your experiences please reach out to hrsharedservices@certasenergy.co.uk.

      Explore other reviews about Certas Energy

      2.0
      3 Jul 2026
      Buyer
      Recommend
      CEO approval
      Business outlook

      Pros

      Field based, autonomy, self teaching

      Cons

      Poor internal career prospects due to stagnant management and jobs for life employees

      2.0
      3 Jul 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      pays well for the industry

      Cons

      do not value staff at all

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