Mixed bag - Customer Service Representative Certas Energy Employee Review

3.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good work like balance Competitive pay Company benefits Friendly colleagues

Cons

Poor leadership Lack of communication Poor customer service No customer transparency No support Equal opportunities isn't a thing here, jobs are created and renamed to give certain people a foot up.

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Certas Energy Response
4mo
Thank you for taking the time to leave a review, we would be keen to speak to you about your experiences please reach out to hrsharedservices@certasenergy.co.uk.

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2.0
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Cons

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2.0
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Recommend
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Business outlook

Pros

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Cons

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