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Certas Energy

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Certas Energy

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Certas Energy Reviews

Updated 23 Nov 2023

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Found 164 of over 168 reviews
3.4
48% Recommend to a Friend
59% Approve of CEO

Found 164 of over 168 reviews

3.4
48%
Recommend to a Friend
59%
Approve of CEO
Certas Energy Managing Director Steve Little (no image)
Steve Little
20 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Friendly people at the office(in 10 reviews)
  • "Great team and supportive, but all disgruntled(in 8 reviews)
  • "Great colleagues, laid back environment(in 8 reviews)
  • "Money is decent for what you do if in sales(in 4 reviews)
  • "Excellent Pension, the customers are friendly and nice.(in 4 reviews)
Cons
    1. 5.0
      26 Sept 2023
      Developer
      Current Employee, more than 1 year
      Newport, Newport, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *great work culture * realistic goals setting *help towards personal and professional growth

      Cons

      Nothing much to mention .

      Thank you for taking the time to give us feedback. Its great to hear you are enjoying your role at Certas Energy.

      1. 2.0
        23 Nov 2023
        Anonymous Employee
        Current Employee, more than 3 years
        Warrington, North West England, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Helpful colleagues Nice office spaces

        Cons

        Poor Direction from the top down. Changing Structure meaning increased workloads for some roles. Unrealistic Targets. Defensive leaders, open dialogue and being challenged is not welcomed. Nepotism.

        Thank you for taking the time to share your feedback. Feedback on how we are doing is really important to us. We will ensure your feedback is reviewed.

      2. Join the Certas Energy team
        See Our Latest Jobs
        1. 3.0
          12 Nov 2023
          Finance
          Current Employee, more than 3 years
          Larbert, Scotland
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great people, interesting work, nice office

          Cons

          Very poor benefits, bad bonus, poor salary increase compared to inflation

          We really appreciate your feedback, great to hear you are enjoying your role. We will ensure your feedback is shared with the relevant teams to help us improve going forward.

          1. 2.0
            7 Jul 2023
            Sales Associate
            Current Employee, more than 3 years
            London, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Some really decent colleages here who go unappreciated and hired over from outside by directors. You see women get passed over alot here for men from outside - happens at all levels and all areas Benefits are ok Has tried to do some good engagement on climate and health and charity but feels a bit flat and cynical at times especially all the emails on mental health but when people have real problems they get managed out

            Cons

            crazy targets all the time mean impossible to make bonus now The systems are so bad for order taking very high turn over on staff lost all customer focus as for staff to care about customers they need to feel safe at work and to engage - as such we have no idea what customers are up to alot of staff have set up at the competition making it a tough market

            We really appreciate your feedback, we will ensure it is shared with the relevant teams to help us improve going forward.

            1. 4.0
              19 Oct 2023
              BAM
              Current Employee, more than 3 years
              Coleshill, South East England, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Forward thinking very much now

              Cons

              Heavy workload in the winter

              We really appreciate your feedback, we will ensure it is shared with the relevant teams to help us improve going forward.

              1. 2.0
                15 Sept 2023
                Truck Driver
                Former Employee, more than 3 years
                Warrington, North West England, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                You get to go home in the evening. Tired.

                Cons

                Complete lack of respect for the drivers. Management seem to think they know the job because they read a handbook. No support from your Management. They look for every excuse to belittle you because they are very important and know your job better than you.

                Thank you for taking the time to share your feedback. Feedback on how we are doing is really important to us. We will ensure your feedback is reviewed.

                1. 5.0
                  8 Sept 2023
                  Routing Coordinator
                  Current Employee, more than 10 years
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Really warm and welcoming. Really busy but great if you love to get involved.

                  Cons

                  Miss working on an office environment

                  It's great to hear you are enjoying your role at Certas Energy. Thank you for taking the time to give us feedback.

                  1. 1.0
                    5 Mar 2023
                    Retail Sales Assistant
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    One or two of my co-workers were fun to be around and made it somewhat tolerable.

                    Cons

                    They do not care about your health or safety. They'll save as much money as possible however they can. They do not provide you with working equipment to safely and efficiently do your job. They never believe you when you're sick and force you to work with sick co-workers. The particular station that I worked at felt as though I was back at school with a bunch of catty mean girls. Everyone talks trash about you behind your back and most of them are incredibly passive aggressive and overly mean to customers for absolutely no reason. You will be micromanaged and looked down on. If you are actually good at your job, you will not get opportunities to advance in your career. They do not care about you. They are insufferable. You are replaceable.

                    1
                    1. 4.0
                      5 Jul 2023
                      Business Account Manager
                      Current Employee, more than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Excellent lower management that help develop careers Hybrid working and remote Room to grow and advance your career if you work hard

                      Cons

                      Higher management can sometimes be oblivious to certain issues on the front line. Commission scheme is ridiculous

                      Feedback on how we are doing is really important to us, we will ensure your comments are reviewed. Thank you for taking the time to share your response.

                      1. 1.0
                        5 Jun 2023
                        Customer Sales Advisor
                        Former Employee, more than 1 year
                        Cheltenham, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        None, none, none, and none

                        Cons

                        I started working at certas as a temp along with about 4 other people. Within the first week one person had already left. The first few weeks involved a lot of training which was pointless as the company makes constant changes to procedure and never has any communication between departments. I handed in my notice due to stress and was not offered garden leave. I was told I would not be paid for the hours I’d worked that month or the commission I’d earned. Which as I quit a day after payday on monthly pay I was owed the commission I’d earned over the month, after a lot of back and forth between myself and HR (with me chasing a response for weeks having to go through LinkedIn an employee in HR’s personal page) and being told I owed Certas 3.5 days salary, with a follow up email asking if I’d like to make a payment plan to arrange repayment. I replied that I am still waiting for them to calculate my commission to which I eventually had a reply from HR to say apologies they do owe me money, not the other way around! As I had been saying all along! To leave a job you enjoy, with colleagues you had genuinely become friends with ultimately because the Company doesn’t know up from down. I laugh at the statement that Certas believes it has high customer satisfaction. The amount of legitimate concern for welfare cases that were not taken seriously. The constant overcharging customers during a cost of living crisis. More calls logging complaints than sales. They said when I applied the company was always doing social events when in reality people leave so often there’s a leaving party every month. When a member of staff in management was asked to leave for sending inappropriate photos to a new employee and then came back under a different role causing that employee to leave their job? Nothing is taken seriously.

                        2

                        Thank you for taking the time to leave us your review. It is important to us that our Colleagues feel they have been treated fairly and I would encourage you to please contact our HR Shared Services Team to ensure this matter is reviewed promptly.

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                      Certas Energy Reviews FAQs

                      Certas Energy has an overall rating of 3.4 out of 5, based on over 168 reviews left anonymously by employees. 48% of employees would recommend working at Certas Energy to a friend and 62% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Certas Energy employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Certas Energy. This rating has improved by 8% over the last 12 months.

                      48% of Certas Energy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Certas Energy 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

                      Popular Careers with Certas Energy Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

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                      I’m new to this data analyst part of tech. I’m trying to break in but it’s been difficult. Can anyone help me with what to expect for interview questions for my position?

                      2
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                      Digital Strategy Consultant

                      Is there an ‘active job seeker’ icon for recruiters on LinkedIn the way there is an ‘actively recruiting’ icon for job seekers?

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                      Senior Resource Manager

                      Last Thursday and Friday I interviewed with 2 hiring managers for 2 different companies. Both of them said they’d like me to progress to the next interview and the recruiter would reach out. One company said they wanted a offer out this month so it would be a quick process. I sent thank you emails and references. I haven’t heard from either recruiter. I had the recruiter screening and hiring manager interview just days apart, I thought I’d hear back by now. Thoughts?!

                      5
                      3 Comments

                      Glassdoor has 168 Certas Energy reviews submitted anonymously by Certas Energy employees. Read employee reviews and ratings on Glassdoor to decide if Certas Energy is right for you.