Good pay, but staff are not valued - Customer Service Certas Energy Employee Review

Field based, autonomy, self teaching

Poor internal career prospects due to stagnant management and jobs for life employees

The best thing about working for Certas is that they are forever making people redundant, so you likely won't have to endure the management team for very long anyway.

Poor leadership ruins the role The day-to-day work itself is manageable, but the leadership in the National Stock Management and Operations Support department makes it a toxic place to work. The Manager is a textbook micromanager with zero people skills, making it impossible to work with any autonomy. To make matters worse, the Assistant Manager is a bully who creates a hostile environment. I cannot recommend working under this specific leadership team. The pay is poor and only just about scrapes minimum wage. The low salary is absolutely not worth the stress that comes with the job.