Not so great company - Software Engineer III Charles Schwab Employee Review

Excellent launch point for a successful career in finance Opportunity for promotion GREAT colleagues Managers are amazing Meaningful professional development time: Schwab is huge and there are lots of departments you can have very successful careers in. There are coaches you can speak to for career guidance, and you are allocated a certain number of hours per quarter to explore/think about/develop your career. Good work life balance NO COLD CALLING

Inbound call center role with many different KPIs. It can be difficult to consistently meet all of them month over month, but if you do, you will be rewarded. You will be expected to put out fires for upset clients, which doesn't happen too often, but can be difficult. Licensing exams are usually a condition of employment depending on which call center you work in. The exams are not easy and some struggle to pass them.

Great clients, decent benefits, acceptable pay, excellent training for when you move on.

Pay below competitors, constant inbound calls, stringent metrics that tighten annually, middle-of-the-road work-life balance. Schwab used to have great culture, but it becomes more "corporate" every year and with every new CEO. The "Executive Council" is wildly out of touch with frontline employees and needs to stop passing the buck of employee dissatisfaction into the managers.