Pros
Good work life balance. Reasonable pension & other benefit options. Free monthly fry up brekkie!
Cons
No opportunities for advancement if you are not an UW. Local managers not necessarily following correct procedures then backed by senior managers. Incessant focus on the here and now with no strategic direction. The same things are said every year about changes to make but then they are not achieved. Pointless annual appraisal system that is a waste of everyone's time. Being told the company is doing great 11 months of every year but in the 12th month at pay review time there is never any money - bonuses particularly bad with no structure at all as to how they are calculated. Continual carping about expenses - but managers don't walk the walk - just talk the talk. They are unwilling to pay enough to properly replace experienced people who leave resulting in under-qualified staff under-performing.