Apartheid managing - Anonymous employee Chubb Employee Review

2.0
15 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Facility was adequately heated. ;)

Cons

Technically hired as a contract legal bill reviewer by a temp agency, which is a slick way for Chubb to avoid employment laws and to sub-contract out management of temps. Chubb uses more than one agency to find temporary workers for its legal cost management unit. The goal is to bilk attorneys who are hired to defend/represent Chubb insureds when they are sued. So they train temps in how to reduce the amounts paid to the attorneys, and meanwhile, treat the temps as expendable. A very strange environment. Also in the building, are claim adjusters and their support and managers - who are paid great salaries if they started before the banking crisis in 2008, great benefits, and live as higher class workers. TWO different systems in place. One being the old way; the other being the new. I realize they have to deliver returns to their shareholders (and upper management), but it felt like slave labor.

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5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and total benefits

Cons

Don’t love the political associations

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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