A big let down - Anonymous employee Chubb Employee Review

2.0
30 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and pay were good. Culture was good until about 2016. Very strategic and disciplined underwriting organization. Many branches are very enthusiastic about teamwork, putting the best product forward, and celebrating individual and team success. Superb client service.

Cons

Attitudes across the country were very different in a few smaller branches. Disrespectful comments towards employees in other regions or departments as well as identity-driven inappropriate comments. Some management can lack empathy. Some performative management styles with supervisors stretched thin, responsible for teams in multiple time zones.

Explore other reviews about Chubb

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Really can make your own money and be seid fieberhaft

Cons

Can be dragged into pointless tasks and meetings

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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