Who knows what the future holds - Underwriter Chubb Employee Review

3.0
1 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Some of the best reasons I stay with Chubb are the benefits they offer. Chubb offers great health benefits, 401k, generous paid time off, and work from home flexibility for underwriters. In my experience, my immediate managers have always been excellent teachers and have been very fair at review time. I have been able to advance so far in my career but feel it may be difficult to get to the next level up outside of my department because people at those levels tend not to move out of their positions. Managers take the time to discuss career plans twice a year (mid-term and year end reviews) but most have not been very pro-active on my behalf to help get me on a path to the next position.

Cons

The biggest con is the uncertainty of all of the above given the upcoming ACE merger. Prior to the acquisition, Chubb had just finally begun to look at their staffing model in the u/w centers to make them more efficient and make sure there were enough employees to handle the work. This appears to be at a standstill now until the transition takes place. In my experience throughout several departments, there is never enough staff to handle the work and minimal recognition even when you successfully handle the workload of 2 people. HR will boast about "spot bonuses" that can be offered but I have never once witnessed one being given out. It seems to be all talk and no show. This is especially bad since the overall consensus is that Chubb does not pay nearly as much as competitors do. Chubb also tends to be very meeting heavy. Underwriters frequently have to attend meetings that are either irrelevant to their territory or meetings that reiterate the same information that has already been communicated 10 times. This is especially frustrating for people that have long commutes and lose work from home days to come in to the office when in reality the information provided isn't anything new. For many meetings, you are not permitted to call in either even though the technology is available to do so. Chubb is only halfway there when it comes to accepting that the future is headed in a remote-worker direction.

Explore other reviews about Chubb

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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