20 Sept 2025
Citation Response
8moI’m absolutely gutted to read messages like this and really want to understand more. From what we’re seeing, this doesn’t seem to reflect a wider feeling across the company but may be more localised — and that’s something I want to listen to and help resolve.
As these reviews are anonymous, I would really like to hear more context and specifics so if you’re open to it, can you please get in touch at engagement@citation.co.uk so we can have a chat and see how we can make things better. I genuinely want to hear your perspective and understand what’s behind this feedback.
Thanks for taking the time to share your thoughts and I’m looking forward to hearing from you soon.
Michelle – People Director