How is this legal? - BDR Citation Employee Review

1.0
20 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Base pay and hybrid or remote

Cons

Honestly, the amount of people who get fired or just decide to leave is insane. I joined back in 2024, and ever since then it’s been nothing but constant turnover. Every time you start to get used to someone, they’re suddenly gone, and it feels like the cycle just never ends. It makes the whole place feel so unstable, like you never really know who’s going to stick around. What makes it worse is how much we were promised at the beginning compared to the reality. So many of the things they said during the hiring process turned out to be complete lies or at least very misleading. You come in thinking you’re walking into one situation, but the truth hits completely differently once you’re actually here. And don’t even get me started on the targets. While you’re in probation, things feel tough but manageable — just enough to make you think you can succeed. But once you pass probation, the expectations become totally unrealistic. It’s like they set people up to fail on purpose. No matter how hard you work, it never seems to be enough, and that kind of pressure is exhausting. Honestly, it’s draining to feel like you’re constantly giving so much, only to watch people leave one after another and to be told your best effort still isn’t good enough. It makes you wonder how they expect anyone to last here long-term

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Citation Response
8mo
I’m absolutely gutted to read messages like this and really want to understand more. From what we’re seeing, this doesn’t seem to reflect a wider feeling across the company but may be more localised — and that’s something I want to listen to and help resolve. As these reviews are anonymous, I would really like to hear more context and specifics so if you’re open to it, can you please get in touch at engagement@citation.co.uk so we can have a chat and see how we can make things better. I genuinely want to hear your perspective and understand what’s behind this feedback. Thanks for taking the time to share your thoughts and I’m looking forward to hearing from you soon. Michelle – People Director

Explore other reviews about Citation

5.0
4 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good work and wonderful pay

Cons

Manangment is good but not helpful

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Citation Response
2y
As much as I love receiving your 5* review, unfortunately I think you have posted on the wrong company. We are not based in Houston. Michelle - People Director
2.0
27 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company provides great benefits such as medical, retirement, and paid time off. (Based on years of experience)

Cons

Unfortunately, the company does not provide growth opportunity or promotion. Very flat environment. Poor ethics and professionalism. Systems are antiquated.

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Citation Response
3y
I believe you have put your review on the wrong company as we are not based in Texas, we are in the UK. Would you mind removing this from Citation and adding to the correct company so they can review your feedback? Michelle – People Director
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