Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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