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      A really good place to grow - Customer Service Associate Citi Employee Review

      5.0
      3 Jun 2026
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved the people, good benefits, great atmosphere, I really enjoyed my time with the company and if I hadn’t moved, I’d prob still be with the company.

      Cons

      Some favoritism from the managers, sometimes people abuse the system and it can take a while before they were caught.

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      5.0
      13 May 2026
      Quantitative analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - great benefits - kind, thoughtful people - good company culture - good work life balance

      Cons

      - everyone seems to lack motivation - work life balance is great because no one does much work

      3.0
      8 Jun 2026
      Compliance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

      Cons

      Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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