Citi Operations/technology is an awful place to work for the motivated. Heaven for the incompetant. - Technical Analyst Citi Employee Review

2.0
22 Oct 2008
Recommend
CEO approval
Business outlook

Pros

I used to work in Compliance IT in GWM; the work is not difficult or time-consuming. Generally, everyone gets in around 10, leaves at 5; definitely great if you want an extremely laid-back occupation.

Cons

Awful place for any sort of intellectual stimulation, and there are no real exit opportunities. You will work with (and probably under) low-caliber people, which is the nature of back-office, and find yourself working at their pace. I was essentially a glorified email server; taking emails from one party and forwarding it to another.

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5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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