Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged employer

      Citi reviews

      Everyone who ISN'T on the phones LOVES their job - Customer Service Representative Citi Employee Review

      2.0
      8 Jul 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay Time off system is great, not having to go through any superiors Floating/paid holidays Paid training Contests/employee involvement Set schedule Benefits are great (of course because the job sucks)

      Cons

      It's a call center Annoying customers Scheduling isn't flexible You will get fired over cell phones!!

      Explore other reviews about Citi

      5.0
      2 Jul 2026
      Sales and trading analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      big company, flexibility, good people

      Cons

      hard job, long hours, lots of screens

      3.0
      29 Jun 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and work/life balance if you're on the right team.

      Cons

      Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      Citi reviewsCiti Customer Service Representative reviewsCiti review