Poor managed from the top - KYC Analyst Citi Employee Review

1.0
27 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Good salary, nice BIK, good location, nice office

Cons

Very poor training for new hires, Team Leaders can be bullies sometimes when they look at your face, toxic culture from TL looks like managers don't know what is happening in team beside the results otherwise are completely aware of the situation.

Explore other reviews about Citi

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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