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      Never enjoyed here - AVP-Operations Citi Employee Review

      2.0
      22 Jan 2024
      Avp-operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive package/salary, flexible working hours/arrangements,

      Cons

      Toxic environment and culture, managers expect you to pick you things really fast with little to no guidance. Cutting limited headcount but management is still upholding high expectations of delivering unrealistic cascaded goals. Many VPs are not meeting the mark here but nothing is done by senior management. Also noticed a few unjustified promotion candidates. Had a bad onboarding/new hire experience, applications and systems are also in a mess and very confusing.

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      3.0
      4 May 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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