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      Very good company but in financial trouble - Operations Manager Citi Employee Review

      4.0
      21 Feb 2024
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Endless development opportunities if you get to work with good manager. Being proactive opens several doors - strong ownership required.

      Cons

      Happens to be chaotic and driven centrally out of US. Recently in the cost control mode deploying new org chart globally.

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      3.0
      4 May 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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