CitiMortgage - Processing Assistant Citi Employee Review

4.0
8 Oct 2008
Recommend
CEO approval
Business outlook

Pros

I learned a lot in a short period of time. I was offered several training/certification classes that were helpful.

Cons

I was hired in as a "Citiflex" temp even though I did the same work as someone receiving the benefits of being a regular full-time employee. Once I left, I was offered the full time position I had been waiting 6 months for. When I first began, there wasn't really any training period, I was thrown into the position.

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5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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