Outstanding Employer - Advocate Champion Citizens Employee Review

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working for this organization has been an incredibly positive and rewarding experience. Leadership consistently demonstrates commitment to integrity, collaboration, and employee development, creating an environment where individuals feel valued and supported. The workplace culture is professional, inclusive, and customer‑focused. Colleagues are knowledgeable, respectful, and genuinely invested in doing the right thing—for customers and for one another. What truly sets this employer apart is the emphasis on training, compliance, and continuous improvement. Employees are given the tools, guidance, and trust needed to excel in their roles, while also being encouraged to grow professionally. There is a strong sense of purpose across teams, and contributions are recognized and appreciated. Overall, this is an organization that upholds high standards while fostering a supportive and respectful work environment. I would highly recommend this employer to anyone seeking a career with meaningful work, strong leadership, and opportunities for growth.

Cons

Communication amongst internal departments can be a struggle at times but even this is known to leadership and currently being addressed.

Explore other reviews about Citizens

5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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