Pros
Not any-closest place there is to hell on earth
Cons
The call center is a cesspool of criminals who threaten, harrass and abuse co-workers (and customers). Management does nothing but blame the victim to protect themselves from a potential lawsuit. The company regularly cheats employees out of monthly bonuses of several hundred dollars-by finding a "mistake"in one of their thousands of calls. Most employees only last a few weeks/ months. They do nothing to reward or promote top performers-in fact they try to keep you where you are. I have worked for three banks and this is by far the WORST. They scam Senior Citizens by product pushing phony gimmicks like "free online coupons" (to Senior Citizens who don't even own a computer) who then get charged $11 monthly fee for not cancelling after 30 days. Most don't notice for months or years till it's too late for a refund. Run, don't walk, away from this horrible organization with awful people-from the very top down.