Skip this company and just go straight to the nut house - Anonymous employee Citizens Employee Review

1.0
11 Nov 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is not a single pro for working at this company. Not in today's environment.

Cons

If you're in management of any kind here you are definitely not paid enough and are expected to more work than 40 hours a week, generally 50-60 regardless of the fact that you will not be compensated for the additional hours worked. Do not have an opinion other than the company's even if their opinion is wrong or makes no sense. Upper management will completely shut you down, act as though you are a complete idiot for not agreeing. They will dance around in circles while trying to figure out why their way makes sense and then before you know it you will be out of a job. You can not miss any kind of work, have any kind of sickness. The policy is 4 days a rolling year in which you can miss without getting written up. 4 days? Really? This place will make you absolutely crazy. Most everyone in a manager position is on medication and have gone on leave because of the stress that this place causes. It is not worth it. There is no morale at this company. Everyone hates their job but is too stuck to leave for various reasons.

Explore other reviews about Citizens

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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