Decent company, horrible upper management - Teller Manager Citizens Employee Review

4.0
11 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Benefits were great and affordable, corporate seemed to actually care about customers

Cons

Lack of preparing employees for potential robberies. When robberies happen, very little support for employee victims of robbery. It's pretty much "Sorry, get back to work!" Never enough when it comes to referral goals. You can meet and exceed your referral goals, and upper management is still not happy. Pay is extremely low for the industry.

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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