very short because of the training, the training was not good at all they didnt teach much at all - Personal Banker Citizens Employee Review

1.0
12 Jan 2015
Recommend
CEO approval
Business outlook

Pros

good hours, nice place to work, not too much stress for sales depending on your manager, some are all about numbers and others more about customer service, mine was more about service and seeing the ability to try

Cons

if you have never worked in banking before be prepared, study up on what HOME EQUITY LOANS/LINES IRA, INVESTMENTS, PREMIER BANKING, how credit works, credit cards CD'S INTEREST AND ALL THE PROCUDTS

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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