Personal banker turned universal banker - Banker Citizens Employee Review

2.0
5 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Good training. Some really great people here. Great investment products. Pay is average.

Cons

Banker position was turned into a teller/telemarketing position. Would have to do extra call nights as punishments. Management is allowed to be hateful, unprofessional, and catty towards employees. Company cares more about acquiring checking accounts than keeping employees. Being yelled at is normal at citizens. Expect to go door to door begging for checking accounts from nearby businesses.

Explore other reviews about Citizens

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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