Good benefits/Bad work environment - Banker Citizens Employee Review

2.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The company offers great benefits. Thats the only positive part.

Cons

A lot of favoritism. They will not fire somebody who’s made mistake after mistake and incentive fraud, but will gladly push out the door somebody who actually works hard. No loyalty, they hire new employees at a higher rate than someone who’s been there for 5+ years. The company is all about the numbers as well, they don't care about the customers, there’s always a push to achieve ever changing, unrealistic quarterly goals with nothing good to offer to customers!

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Citizens Response
3y
Thanks for your feedback. We're sorry to hear you did not enjoy your time with us, and that your experience did not match your expectations. If you'd like to share more, please consider contacting the HR Service Center at HRservicecenter@citizensbank.com so that we can further review this matter.

Explore other reviews about Citizens

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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