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      Citizens

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      Great Work Life Balance - First Line Risk Analyst Citizens Employee Review

      4.0
      3 Oct 2024
      First line risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance for this role specifically is great. Work is due at the end of the quarter and you can prioritize completing it as you see fit. Company cares a lot about your development and setting you on a path towards your goal.

      Cons

      Disconnect between business lines and between different levels of superiority. Further towards the top, more stress/less balance.

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      Citizens Response
      1y
      Thank you for taking the time to leave a review. It's great to hear that you're enjoying your time with us, especially your work-life balance! We take all feedback under consideration and appreciate you sharing your thoughts.

      Explore other reviews about Citizens

      5.0
      24 Jun 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      4 May 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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