Toxic environment - Compliance Officer Citizens Employee Review

2.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly and support colleagues within the compliance teams, nice campus

Cons

The bank is running the show for the broker dealer. Zero tone from the top equates to a highly ineffective compliance program folks! It’s like working in the wild Wild West here.

avatar
Citizens Response
12mo
Thank you for taking the time to share your feedback. We're sorry to hear you are not completely enjoying your time with us. If you'd like to share more so that we can look into your concerns, please contact the HR Service Center (hrservicecenter@citizensbank.com).

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All