Not all that glitters is gold.. - Customer Operations Executive Close Brothers Employee Review

2.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Location easy to get to, friendly colleagues, clear path to career progression. Bonuses can be good 25% of salary

Cons

Pay is under the industry average, Bonuses are a carrot that is dangled but VERY few actually get it. Massive blame culture. Senior management are stuck in the stone ages when it comes to certain practices. Boys club where the company man who is always in the pub gets the promotions, not always based on competency.

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Close Brothers Response
1y
Thank you for providing your feedback. Growing and retaining talent is a key focus for all areas of Close Brothers, so we are pleased to hear you have benefitted from this ongoing investment in learning Our recent employee opinion survey has given us our strongest ever engagement results and our colleagues have reported experiencing a very positive culture. Our culture is underpinned by integrity and equality to support a diverse and inclusive environment where colleagues from all different backgrounds can thrive. Your feedback is therefore taken very seriously, and we do have ways where concerns can be raised anonymously, so we’d encourage you to contact us so that this can be looked into further.

Explore other reviews about Close Brothers

2.0
24 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Very exciting to work with

Cons

Very stress and demanding on weekends

1.0
13 Aug 2019
Recommend
CEO approval
Business outlook

Pros

There was nothing that I enjoyed

Cons

No proper training just had some one sit for an hour or so a day

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