Human resources - not the place to be - Human Resources Close Brothers Employee Review

Thank you for taking the time to share such thoughtful feedback on Glassdoor. We’re de-lighted to read that you valued the work life balance at Close Brothers, and found our lead-ership style both refreshing and strategic. It’s also good to hear that our collaborative cul-ture and our reputation in the industry stood out positively for you. We’re sorry you felt that some of our diversity and inclusion efforts came across as ingenu-ine. We take feedback seriously and continue to reflect on innovative ways to drive our D&I agenda forward whilst also ensuring authenticity in our tone and messaging. We invest in a dedicated D&I team, who lead our strategic initiatives, and in eight employee inclusion networks who significantly contribute to maintaining our ethos of a psychologically safe and inclusive organisation. Nonetheless, our ambition is for true and sustained inclusion, and your feedback will help us ensure our messaging aligns with lived experience. You also highlighted frustrations with our legacy HR systems and manual processes. We’ve recently migrated our people system to the cloud and are already piloting AI driven tools to streamline workflow and reduce administrative burden — with the goal of enhancing effi-ciency and employee experience. Your concerns about compensation have also been heard. While our pay and bonuses are designed to reflect company performance and are influenced by market conditions, we are continuously reviewing our compensation framework against internal benchmarks and ex-ternal market data to ensure we remain competitive and fair. Your observations about selective accessibility of senior HR leaders are equally valued. We’ll be sharing this feedback with the leadership team to reinforce a culture of openness and direct access for all employees. Thank you again for your feedback.