Assistant Manager - Assistant Manager Coach Employee Review

3.0
16 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Great benefits. The company is known for offering great benefits. When I first started in 2013, the company used to match the entire percentage of 401k now they only match the first 5%, which is good too. HR used to be great to employees now, everyone is just trying to abide by rules and trying to maintain their jobs, rather than trying to investigate allegations made by employees.

Cons

Lack of structure after Victor Luis and Stuart Vevers took over. The company went a direction where we, as employees feel like they were lying and hiding reports from us. Giving celebrities free things aren't generating profits for the company. The numbers doesn't match. As employees, we can't disagree with upper management. If you do, you will be wearing a scarlet letter as someone who do NOT follow orders. The image of Coach has changed...for the worst. They're no LONGER the ALL AMERICAN company. They're trying to compete with luxurious companies when Coach should have stayed as the middle class, affordable company they're known for. Those who can afford a $798 handbags will not be spending it at COACH, which is why the company isn't where it used to be as far as profit. The numbers just doesn't add up.

Explore other reviews about Coach

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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