Coach Reviews | Glassdoor.co.uk

Coach Reviews

Updated 18 October 2018
1,440 reviews

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3.6
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Joshua Schulman
31 Ratings

1,440 Employee Reviews

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Pros
Cons
  • "Work life balance, many reorgs in last few years" (in 69 reviews)

  • "Dress code, and sometimes having to deal with difficult customers" (in 72 reviews)

More Pros and Cons

  1. "senior sales assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coach full-time

    Pros

    friendly and funny place to work at

    Cons

    sometimes was under staffed during the busiest time


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The company offers carreer development

    Cons

    High staff turnover especially entry levels

    Advice to Management

    Listen to what employees have to say

  3. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coach full-time

    Pros

    Nice people and nice clients

    Cons

    difficult market due to competition


  4. "Senior sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Coach full-time

    Pros

    Relaxed environment,
    head office / management understand if employees need to take emergency holiday,
    Not strict
    Lovely team members
    Management treat the employees well overall

    Cons

    No personal commission. But atmosphere is very competitive in terms of selling and arguing about who’s clients who’s.

    Advice to Management

    Set rules for selling to clients.
    More control over the team
    More one to ones
    More training
    Using the training we get in store.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Part Time Sales Associate in London, England
    Former Employee - Part Time Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coach part-time (Less than a year)

    Pros

    Inclusivity, approachable, great with staff

    Cons

    time off, break rooms too small

    Advice to Management

    create a more comfortable break room for employees


  6. "Poor Italian management and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Former Employee - Store Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coach full-time (More than a year)

    Pros

    Great styles and leather goods.

    Cons

    Poor Italian management and leadership

    Advice to Management

    Get the Americans back to run the business


  7. "Awful experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Coach full-time

    Pros

    No pro's to this company at all.

    Cons

    Endless - disrespectful, no management structure, poor uniforms, poor incentives/bonus schemes, required to work ridiculous hours and never gain anything in return.

    Advice to Management

    Re-hire all of them. From corporate down to store management team.

  8. "Rewarding - a fantastic place to develop & thrive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coach full-time (More than a year)

    Pros

    Amazing training structure
    Clear development plans for all staff
    Recognise your talents & passions
    Strong team culture
    Clear direction of vision & values
    Competitive Bonus structure

    Cons

    Long hours (however expected in a retail role)
    Communication with head office sometimes confusing
    Unexpected short deadlines interfere with schedules and Rota

    Advice to Management

    Continue to take on significant talent and drive the passion in your teams!


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coach full-time

    Pros

    Demand a lot and rewards are excellent, good pay and bonus structure, with a strong emphasis on values and teamwork.

    Cons

    A relatively new company in Europe so sometimes has the feel of a start up with a fairly high turnover rate and a very reactive rather than proactive environment.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bicester, England
    Former Employee - Sales Associate in Bicester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coach full-time (More than a year)

    Pros

    Good team working and training

    Cons

    Work Life balance is not good


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