Coach Reviews

Updated 16 May 2021

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3.9
76%
Recommend to a Friend
84%
Approve of CEO
Coach President and Chief Administrative Officer Todd Kahn
Todd Kahn
86 Ratings
Pros
  • "Great discount and a great starter job into the fashion industry(in 126 reviews)

  • "Great work environment and benefits(in 121 reviews)

  • Cons
  • "The Demanding dress code could be a little overwhelming(in 86 reviews)

  • "Bad Management, no work life balance(in 84 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Work Experience

      26 Oct 2020 - Sales Associate in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met a lots of great people, great way to start your career in this industry and to grow your professional network.

      Cons

      long hours during holiday times, for full time workers it's no problem, but I was attending school at the same time so it was slightly difficult to balance school and work. But managers are also caring and flexible to work with my schedules.

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    2. 5.0
      Current Employee, more than 3 years

      (Concession Manager)

      29 Apr 2021 - Brand Ambassador in Lakewood, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work culture and atmosphere is good

      Cons

      gives you too much work not within your description and wont pay more

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    3. 4.0
      Former Employee, more than 1 year

      Amazing if you have good managers

      16 May 2021 - Sales Associate in Bonney Lake, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great relationship with managers, lots of banter and for the most part they will share in the slog of slow days and the frenzy leading up to the holidays/sales period. Good team of people made shifts pleasant and in a small team everyone is given responsibility. Supportive managers who will allow sales associates to play to individual strengths

      Cons

      Expectation of unsustainable growth from some members of middle management, though my direct assistant store manager and supervisor were kind people and realistic about footfall and demand. Head office can be very slow and intransigent, so requesting things from them is difficult.

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    4. 3.0
      Current Employee, more than 3 years

      Concession Manager

      14 May 2021 - Brand Ambassador in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work culture is great, very friendly team and colleagues

      Cons

      pay is bad, no one talks about progression, no work-life balance

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    5. 4.0
      Current Employee, more than 3 years

      Great comapny to work with

      25 Mar 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coach is a great company to start getting experience in retail and Modern Luxury Service. the company provide you with all types of training especially on the product they sell, how to connect with your clients at work. The salary is good start.

      Cons

      Depends on which store you are in, the progression might be slow.

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    6. 2.0
      Former Employee, less than 1 year

      horrid management

      25 Apr 2021 - Sales Advisor in York, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      discount, training and good salary

      Cons

      strict uniform that is uncomfortable and unflattering, strict targets and competitive atmosphere

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    7. 4.0
      Current Employee, more than 3 years

      Very good inclusive company to work for.

      2 Mar 2021 - Supervisor in York, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coach definitely care and value their employees and will put the effort into developing the team into what they need/ expect from them

      Cons

      Irritating structure between departments leaves store teams to pick up the slack and flag issues that shouldn't arise in the first place. Poor progression and personal development.

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    8. 4.0
      Former Employee, more than 3 years

      Loved working for the company. I have learned a lot and people there are absolutely supportive and creative.

      15 Mar 2021 - Coordinator in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People working for the brand are amazing

      Cons

      American company is very last minute with everything

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    9. 5.0
      Current Employee, less than 1 year

      Awesome

      25 Mar 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment to work in as a student!

      Cons

      fast paced but can be demanding aswell!

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    10. 3.0
      Former Employee

      Good internal progression opportunities

      6 Apr 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Opportunity to develop if retail is the business you seek a career in - Forward thinking company

      Cons

      - work-life balance as with any retail store

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    Viewing 1 - 10 of 2,083 Reviews

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