Like A Little High School - Sales Associate Coach Employee Review

1.0
10 Aug 2013
Recommend
CEO approval
Business outlook

Pros

No good reasons to work at Coach, except that the customer service training was good.

Cons

Terrible management. Insecure. They like people who don't have anything going for them, and no options. If you have a college degree they are very skeptical you will leave. They will have someone with no experience and no education as your manager because they don't want to hire the best candidate, but the candidate that they feel they can control, and is Gun-ho about the job because they know Coach is the only job they can get. "We feel you think this is a filler job." My response: Of course I have other things going on, I'm only here 32 hours a week. Very into micromanaging. Nazis about the dress code. Management mostly talks about nothing, they talk just to talk to feel as if they are managing. At the end of the day for $13 an hour, it is so not worth it.

Explore other reviews about Coach

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, as well as good employee discount.

Cons

Not great pay, but atmosphere and brand could make up for it

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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