No work life balance/transparency - Assistant Store Manager Coach Employee Review

3.0
31 Dec 2020
Recommend
CEO approval
Business outlook

Pros

My team was hardworking and dedicated (deserved more pay), above average benefits, great employee discounts from all Tapestry brands

Cons

Your career and professional growth really depends on who’s on the management team - I was with the company for over 5 years, I was able to accelerate quickly because I was under a good management team who really cared for the employees and their life goals. Side note: Coach does a lot of re-orgs out of no where. As a front line worker, we always got notified last with very little information behind. My last few years with the company was rough. I had a baby and realized I had no work life balance, this would not work out. My management team was not transparent or supportive at all, it was a toxic and draining environment since there has been more re-orgs done while I was on maternity leave. My direct manager would use very pitiful and insulting words toward me and the girls, and was very passive aggressive towards all of us. My girls and I were all better than that and no one deserved to be spoken to that way. HR did nothing so I left.

Explore other reviews about Coach

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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