Unorganized and unprofessional - Account Executive Concentrix Employee Review

1.0
6 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Great pay and work from home for the momenr

Cons

Training was so unorganized. Never experienced anything like it. The computer that are provided are not up to par. The managers are not professional, rude nor experienced. Anyone can do their job and have no experience. You will be micro-managed everyday which I don't enjoy and is very unnecessary especially when you working from home. You will have 3 meetings a day with the manager as you are asked the same questions over and over. It's very annoying want you to achieve unreasonable numbers every quarter and bribe the employees with money so that they can work harder to get those unachievable numbers. This company doesn't consider Juneteenth a holiday. The training just doesn't stop at this company, there is the same training every week and takes up more time than for me to work. It makes no sense. You have to go into the office 5 times out the quarter in the mist of covid and monkey pox. The system that concentrix use is very old and clocking into work is old fashion.

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Concentrix Response
3y
We appreciate this feedback and would like to connect with you to understand your experience with us further. When you can, please provide additional details at cs.na@concentrix.com. Hope to hear from you!

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5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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