A mess - Sales Executive Motors Co Uk Cox Automotive Employee Review

1.0
28 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Nothing, we where promised excellent training and rewards, no salary increase in 2 yrs, product doesn't work, customers cancelling faster than we can bring on new ones

Cons

Where to start, company only cares about bringing on board new dealers, the rates are a joke and change every week depending on how far behind we are towards budget. No support at all from management. Most dealers complain that it doesn't work, internal data issues mean constantly giving away for free. They just seem paranoid about AutoTrader all the time, very unprofessional. No training, was told by the MD if dealers cancel move onto the next- there's plenty of fish in the sea! everyone demotivated and looking to leave. We seem to promise the earth to customers, then when they have problems we're told to avoid their calls, I've lost credibility enormously due to the colossal incompetence of senior sales directors who have no idea about customers, what a joke

Explore other reviews about Cox Automotive

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, unlimited pto

Cons

No real concept of a promotion. All mobility is done through application and interviewing.

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. PTO Day 1.

Cons

No advancement opportunity. They claim they hire internally, but they don't seem to adhere to that. Out of nowhere, hours were cut from 40 hours to 32 for our particular shift due to "business needs". However it seems like we are rarely caught up at the end of the night. The same position on another shift did not lose nearly as many hours. Then, there was a location wide meeting where they bragged about record sales and record profits. Seems pretty insensitive to do in front of employees who lost over 20% of their pay. The manager comes off as completely harsh and rude. When you fill out a survey stating facts, they are met with a dismissive tone followed by, "you know this is not true". Training is non existent. Other underpaid employees have to train you so it's like a game of telephone where the training contains just a little less information or a little more incorrect information each time. Pay for other positions in the organization is below average. When applying for those positions internally, they want to base pay on your current role instead of based on qualifications for the job being offered. There is a pay range listed for jobs, don't expect to get anywhere near the top and you are LUCKY to see the middle of that range. Pay raises are not anywhere near inflation rates, so if you stay more than a year you are losing money.

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