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      DHL

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      DHL reviews

      Good job…depending on your supervisor - Shipping Clerk DHL Employee Review

      3.0
      20 Jun 2024
      Shipping clerk
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay/benefits. It’s fine if you can deal with lifting heavy boxes, repetitive motions, and it being hot in the summer/cold in the winter. Will definitely learn the ins and outs of the shipping process…great if you want to move up in the company as DHL offers many opportunities for growth and will always look to promote from within first. Go to work and do your job. Express interest in moving up and they are willing to work with you.

      Cons

      I didn’t realize when I accepted this role but Clerks are still expected to be material handlers as well…they post this role as ‘administrative’ which it is, but the work is NOT 100% administrative/office. You MAY be pulled to the warehouse floor…How often you’re working on the floor varies by site AND by supervisor (for example: my supervisor put me on the floor as a material handler majority of my shifts, while other supervisors didn’t require their clerks to double as material handlers at all. Those clerks only went to the floor to ensure orders were ready to ship or to do research…as is the clerks job). So you’re supervisors dictate what type of work you’ll be doing day-to-day, and can change your job duties as they see fit. This isn’t a huge con if you are used to material handling in any capacity…but if you read the current Shipping Clerk job description (as of 2024) and are under the impression that this is mostly an administrative job, it may or may not be…it all depends on how your DIRECT supervisor feels…

      avatar
      DHL Response
      1y
      Hello, Thank you for sharing your feedback about your experience with our company. We truly appreciate your honest review and value your input. We’re thrilled to read that you found our pay and benefits decent and that you see opportunities for growth within our company. It’s our mission to provide competitive compensation and foster a supportive environment where employees can thrive and develop their careers. We understand your concerns regarding the expectation for clerks to handle materials and the variability in job duties depending on the supervisor. While our clerks have administrative responsibilities, there are times when they may need to assist on the warehouse floor. Your feedback is invaluable, and we will forward it to the responsible persons so they can review and refine our job descriptions to ensure they accurately reflect the role's responsibilities. Clear communication and consistent expectations across all our sites and supervisors are priorities for us. We acknowledge that variations in job duties can occur, and we are committed to improving consistency and clarity to enhance the overall employee experience. Thank you once again for sharing your thoughts and experiences. We wish you the very best in your future endeavors. Best wishes, Your DHL Team

      Explore other reviews about DHL

      5.0
      1 Jun 2026
      Package handler
      Recommend
      CEO approval
      Business outlook

      Pros

      good job friendly people easy money

      Cons

      weirdo old men bothering you but that’s about it

      avatar
      DHL Response
      1w
      Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
      2.0
      21 Apr 2026
      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary, peers and 4 ten hour shifts

      Cons

      Human Resources and Upper Management

      avatar
      DHL Response
      1mo
      Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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